Telephone Recovery Support is an innovative, peer-to-peer support service. Trained staff who are, in many cases, in recovery themselves, make weekly, bi-weekly, and monthly calls to “check in” and see how people are doing. Individuals and family members, or loved ones, are offered support; encouragement, and information about resources that may help them maintain and stabilize.

The beauty is in the simplicity. Having an option to pick up the phone and receive support helps people stay connected in recovery. The connection of that phone call can make someone feel wanted, cared about, and included. Dare, we say “loved”. When making the call, the staff also feels rewarded when they have spoken with someone. They share in joys and sorrows, triumphs and setbacks. They have the satisfaction of giving back, of making a difference. It’s a classic win-win scenario that builds trusting connections and support between peers.